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Due to exceptional increases in demand in response to the Coronavirus situation our dispatch schedules have been extended.

Please view our Delivery and Coronavirus pages for the latest updates.

Light (usually non-food) orders under £29 are charged £2.99 postage. Heavy (typically food) orders under £29 are charged £4.49 postage.

For Light items (under 2kg) our standard method is Royal Mail Second Class (there are a few exceptions, so if in doubt check our Delivery page).

To get it faster you can upgrade Light items to Royal Mail 1st Class or a Guaranteed Courier service, Saturday Courier or even before 12 noon services. There's a small fee, but if you're in a hurry they are worth considering. To ensure you get your courier order as quickly as possible, please place your order before 12 Noon Monday to Thursday. There is no standard Saturday courier delivery.

Heavy items weighing 2kg and more are sent via courier. Heavy items ordered after 12 Noon Friday, or anytime Saturday and Sunday will be processed on a normal working day.

Please note that if you are purchasing a mix of Light and Heavy items at the same time, these will be sent separately. The Heavy items being sent by Courier, the Light items by Royal Mail Second Class.

Refrigerated items are only dispatched by courier Monday to Thursday to ensure the item remains cool.

All exceptions to these guidelines are noted in the product description.

For more information, view our Delivery page.