Christmas Delivery Information

The Christmas and New Year bank holidays always disrupt the postal system, and this year with Christmas and New Year's Day falling on a Tuesday the impact will be more pronounced than usual.

So we'd advise all customers to check their pet's supplies of medicines and food well ahead of the holiday season and to order early to avoid any problems and delivery delays.

We've prepared a list of of best and worst case delivery dates for each different postal class. Each shows date of order and a realistic delivery window. So please check the tables at the foot of the page and make sure you order with plenty of time to spare.

UK Mainland

Get it free & fast

Light items (up to 2kg)

Royal Mail Second Class

Orders over £29: FREE!

Orders under £29: £2.99

Heavy items (2kg+)

Courier

Orders over £29: FREE!

Orders under £29: £2.99 

Mixed orders - heavy & light items

Heavy items via courier & light items via Royal Mail Second Class

Orders over £29: FREE!

Orders under £29: £2.99

Get it faster

Light items up to 2kg

Royal Mail First Class

All orders: £3.49

Next working day courier 
(order by 12 noon Mon - Thurs)

All orders: £5.99

Next working day courier AM delivery
(order by 12 noon Mon - Thurs)

All orders: £11.99

Get it Saturday

Light items up to 2kg

Saturday courier
(order by 12 noon Friday)

All orders: £10.99

Saturday courier AM delivery
(order by 12 noon Friday)

All orders: £16.00

Courier only items

Controlled prescription medication & refrigerated items

Next working day courier
(order by 12 noon Mon - Thurs)

All orders: £5.99

Next working day courier AM delivery
(order by 12 noon Mon - Thurs)

All orders: £10.99

Saturday courier 
(order by 12 noon Friday)

All orders: £11.99

Saturday courier AM delivery
(order by 12 noon Friday)

All orders: £16.00

Important delivery information

Orders under £29 are charged £2.99 postage.

Due to restrictions imposed by Royal Mail there is a limit of TWO aerosol products per package. So orders of THREE or more aerosol products will be sent in separate parcels.

Heavy items (over 2kg) and light items (including medicines & general treatments) are sent separately. The Heavy items in an order are sent by courier, while for Light items the default dispatch method is Royal Mail 2nd Class. The method of dispatch for Light items can be upgraded to Royal Mail 1st Class or Courier for an extra charge. The exceptions to this are Refrigerated and Controlled medicines, which must be sent by courier.

Refrigerated items are only despatched Monday to Thursday to ensure the item remains cool.

Next Working Day Courier - orders placed before 12 noon on a Friday will be delivered on a Monday. Courier orders placed on a Saturday or Sunday will be delivered on a Tuesday (excluding bank holidays).

Prescription Next Working Day Courier orders - prescriptions must be received by 12 noon to ensure there is sufficient time to process the order.

In rare cases where stock is not available we will call you and give you the option to cancel.

Saturday and Sunday and public/bank holidays are non-working days.

UK Highlands, Islands & Northern Ireland

Light items (up to 2kg)

Royal Mail Second Class

Orders over £29: FREE!

Orders under £29: £2.99

Heavy items (2kg+)

Courier:

All orders:
Call on 01761 603 141 or email contact@petdrugsonline.co.uk before ordering to check service availability and cost.

Get it to your country

EUROPE items (up to 1kg)

Standard post

Orders over £29: £13.99

Orders under £29: £16.98

Items (1kg - 2kg)

Standard post

Orders over £29: £19.99

Orders under £29: £22.98

We deliver to Austria, Belgium, Finland, France, Germany, Gibraltar, Guernsey, Ireland, Isle of Man, Jersey, Malta, Poland, Spain, Sweden and Switzerland. We are unable to post to destinations outside of Europe due to local customs regulations.

Christmas Delivery Information

We really wouldn't want your pets going without their prescription medicines, favourite foods or their essential supplements. So count those pills, hold that bottle up to the light and see much is left and hand-weigh their bag of food to make sure they’ve enough to see them into January. If not, order soon and be sure to choose the delivery method that is most cost effective but that will also get to you before the Christmas postal disruption begins.

Below are three tables, one for Second class, First class and Courier deliveries. Check the dates and see what works best for you.

Second Class Christmas Post

December

Orders onEstimated delivery

Monday 17thFriday 21st - 24th

Tuesday 18thSaturday 22nd - 27th

Wednesday 19thThursday 27th - 29th

Thursday 20thFriday 21st - 31st

Friday 21stMonday 31st - 3rd January

Saturday 22ndMonday 31st - 3rd

Sunday 23rdMonday 31st - 3rd

Monday 24thThursday 3rd - 8th

Tuesday 25thThursday 3rd - 8th

Wednesday 26thThursday 3rd - 8th

Thursday 27thFriday 4th - 9th

Friday 28thMonday 7th - 10th

Saturday 29thMonday 7th - 10th

Sunday 30thMonday 7th - 10th

Monday 31stTuesday 8th - 11th

January

Orders onEstimated delivery

Tuesday 1stTuesday 8th - 11th

Wednesday 2ndTuesday 8th - 11th

First Class Christmas Post

December

Orders onEstimated delivery

Monday 17thWednesday 19th - 21st

Tuesday 18thThursday 20th - 22nd

Wednesday 19thFriday 21st - 27th

Thursday 20thMonday 24th - 27th

Friday 21stThursday 27th - 31st

Saturday 22ndThursday 27th - 31st

Sunday 23rdThursday 27th - 31st

Monday 24thThursday 27th - 31st

Tuesday 25thFriday 28th - 3rd January

Wednesday 26thFriday 28th - 4th

Thursday 27thMonday 31st - 4th

Friday 28thWednesday 2nd - 4th

Saturday 29thWednesday 2nd - 4th

Sunday 30thWednesday 2nd - 4th

Monday 31stWednesday 2nd - 7th

January

Orders onEstimated delivery

Tuesday 1stThursday 3rd - 8th

Wednesday 2ndFriday 4th - 8th

Courier – Ordered before 12 Noon

December

Orders onEstimated delivery

Monday 17thTuesday 18th

Tuesday 18thWednesday 19th

Wednesday 19thThursday 20th

Thursday 20thFriday 21st

Friday 21stThursday 27th

Saturday 22ndFriday 28th

Sunday 23rdFriday 28th

Monday 24thFriday 28th

Tuesday 25thFriday 28th

Wednesday 26thFriday 28th

Thursday 27thFriday 28th

Friday 28thMonday 31st

Saturday 29thThursday 3rd January

Sunday 30thThursday 3rd

Monday 31stThursday 3rd

January

Orders onEstimated delivery

Tuesday 1stThursday 3rd

Wednesday 2ndThursday 3rd