About Pet Drugs Online

As one of the UK’s biggest and most trusted suppliers of affordable veterinary medicines and pet products, our aim is simple – to provide the very best for the nation’s pets just as we do for our own. Not only are we one of the largest retailers of pet medications: we’re also part of IVC Evidensia, the UK and Europe’s largest veterinary group. 

At Pet Drugs Online we’re striving to give our customers a fantastic experience and we recognise that our ability to do that rests with our greatest asset – our people. We feel personally invested in the continued success of the business and we aim to create a working environment that encourages you to feel the same way. 

On a daily basis, this means operating with a strong emphasis on flexibility and personal accountability. We’ve put a lot of thought into the kind of workplace we want to have, and although we work hard, we enjoy where we work mainly because of who we work with. We hope to create a shared vision with everyone who works alongside us as we recognise that each team member brings unique perspectives, personalities and abilities. We encourage them to use these to inspire, connect and enrich their interactions with our customers and each other. 
 
Our leadership team is committed to providing our people with the resources and support to grow, develop and achieve their personal career goals in a culture of positive reward, where success is celebrated, and every team member feels valued, engaged, safe to challenge and motivated to improve continuously. 

For team members working in our office, we’re very dog friendly, and colleagues regularly bring their dogs to work with them! 

What our team tells us about working for Pet Drugs Online...

Our 2025 independent and anonymous Staff Survey achieved amazing results across the board with a completion rate of 96%, achieving well above the global benchmark, with results such as: 

• 95% of staff saying they enjoy their job and are engaged and satisfied within their work.
• 79% stating they are proud to work for Pet Drugs Online, find their work meaningful and feel they can be their authentic self-whilst at work.
• 80% of staff stating they would make an extra effort to make the organisation more successful.
• 76% of staff would recommend Pet Drugs Online as an employer.
• 81% of teams feeling their team is well managed and always getting support when needed. 

When asked what the best thing about working for Pet Drugs Online is, our team told us...

• "I enjoy the autonomy and freedom I am given within my role! I feel that I'm able to add value to the work I do."
• "I really enjoy working for a great company who look after the staff with treats and fun days, I know what is expected of me and just get the job done."
• "I'm proud that we can provide owners with affordable medication ensuring pets get the care they need whilst helping owners financially."
• "There's great potential in what you can do and achieve at Pet Drugs Online."
• "To help customers who really love their animals, to make it affordable for them to ensure their pets wellbeing."
• "The people here at Pet Drugs Online are really committed to our business, very welcoming, engaged and most have a strong work ethic/'can-do' attitude."
• "I like the fact that there are dogs in the office and everyone loves animals  and cares for their wellbeing. Everyone respects others across the business, no matter what level you are."
• "We do good things for pet owners, so it feels worthwhile. And Pet Drugs Online is a lovely place to work. It is made by its people and they're nice people."

eCurrent Vacancies:

If you want to be a part of this, have a look at our current available roles and see how to apply below:

• Customer Service Agent (Customer Operations)
  • full time/part time - permanent/temporary - on site/hybrid - weekend working
• Senior Project Manager - E-Commerce (Project Management)
  • full time - permanent - hybrid
• Compliance SQP (Veterinary Compliance)
  • full time - permanent - hybrid
• TikTok Marketing Executive (Marketing)
  • full time - permanent - hybrid
• Head of Technology (Leadership)
  • full time - permanent - hybrid

Hybrid Working at Pet Drugs Online: We follow a hybrid working model, with most roles requiring a minimum of three days per week in the office. Specific requirements may vary depending on the role, so we recommend discussing expectations during the interview process.

How to Apply:

To apply, please send your CV and cover letter highlighting relevant experience to our HR team at people@petdrugsonline.co.uk (please highlight in the email subject which role you are applying for)

If you do not see a role which you currently think suits you, but would like to work for Pet Drugs Online in the future, then please still send across your application and we can store this in our talent bank and contact you should any future vacancies come up!

Please do not delay in submitting your application. Where roles are urgent, or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. We welcome applications from people across all communities and backgrounds. We recognise that a diverse workforce supports our commitment to building an inclusive working environment where our team members can thrive and reach their full potential. 

As we take your privacy and security very seriously and are committed to protecting it and our Recruitment Privacy Policy provides information about how we collect and process personal data relating to job or speculative applications.

We are not hiring at present, but we welcome the submission of CVs for future consideration.

Stay connected with our recruitment efforts by following our dedicated careers social media pages.

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