What is Easy Repeat?
Auto-Renew, Skip or Cancel Anytime
Simple, Easy and Convenient
Save Money Every Time**
Simple to Set-up
Cancel Anytime. Save Money. Save Time.
Shop
Pick products for your pet. We’ve got a wide range to suit every need.
Subscribe
Simply choose "Easy-Repeat Order" and set your delivery frequency.
Save More
Add the product(s) to your basket and check out as normal. Simple!
Explore Our Range
Our Most Popular Easy Repeat Categories
{block: mh: 30px}Dog Food Subscriptions
{block: mh: 110px}Choose from hundreds of dog food subscriptions on big-name brands, including an extra 5% off* with a PURINA® PRO PLAN® subscription.
{block: mh: 30px}{block: fs: 25px}Flea & Worming Subscriptions
{block: mh: 110px}Get the best flea and worming treatments available on Easy-Repeat from top brands and save an extra 10%* with selected Frontline subscriptions.
{block: mh: 30px}Cat Food Subscriptions
{block: mh: 110px}Find subscription cat foods from brands like Lily's Kitchen® or pick a cheap cat food subscription with extra savings on household brands like Felix®, Whiskas®, and more!
Pet prescription medicine on Easy-Repeat
Save yourself from repeat orders by getting your pet’s prescription medication with our Easy-Repeat subscription service. No more running out of meds, no more forgetting treatment. Just set up your Easy-Repeat subscription and send us your pet’s prescription, and you’re all set!
How does it work?
Getting your pet’s medication on Easy-Repeat is quick, simple, and can be done in just one order! Just follow these 4 simple steps:
- Find your pet’s prescribed medication
- Choose Easy-Repeat order & set your delivery frequency
- Add the medication to your basket
- At check out, choose how you want to send us your prescription & pay
Your easy-repeat order will automatically be activated once you place your order.
Once your prescription has been approved, your pet’s medication will be delivered automatically to your door at the time of your choosing until the max allowance of medication is reached or your prescription expires. We will email you to let you know when this happens.
To ensure your Easy Repeat orders keep coming:
- We’ll email you to let you know your prescription is running out
- Get a new prescription from your vet
- Log in to My Account
- Go to My Prescriptions and upload your new prescription using the Upload button
And that’s all there is to it! Once your pet’s prescription has been reviewed and approved by our team, we will email you to let you know and walk you through any next steps.
Prescription Medication on Easy-Repeat FAQs
Yes, you still need to send us an up-to-date prescription from your vet to order your pet medication once their previous prescription has expired or been fulfilled.
If your pet’s prescription has been fulfilled or expired, you will need to place a new Easy-Repeat subscription order for your pet’s medication, even if they have been on it for a long time.
Please note that if you have your pet prescription sent to us directly from your vet, you will need to request a new one to be sent to us when you place your new subscription order.
Yes, you will still have to pay your vet a fee for acquiring your pet’s prescription. However, with repeat prescriptions, you only need to pay for the prescription once.
Then, you can use the same prescription to order your pet’s medication automatically until the prescription expires, or you use up your maximum medication allowance.
Firstly, log into My Account to view your active subscriptions. Choose Cancel Subscription to ensure no more orders are placed.
Unfortunately, we are unable to process returns or refunds for prescription medication. If you have leftover or expired medication, you can send it back to us for safe disposal or speak to your vet for advice.
For your first order, the quickest way is to upload a photo file of your prescription when prompted at the checkout. Or, if you prefer, you can also send your prescription later by uploading it to My Account or choosing to have it sent directly to us by your vet.
For subsequent orders, you will find a new prescription that has been added to your account. All you need to do is upload your new prescription there.
We will email you to let you know when your pet’s prescription has been fulfilled or is due to expire, which may prevent us from placing your order.
To ensure your next order goes through, make sure you upload your new prescription to My Account.
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Frequently Asked Questions
Subscription FAQs
If your chosen subscription product is out of stock, then your order will fail to go through. We will try and process your order 3 more times after the first failure (once a day) in case the item has returned in stock.
If this fails, your subscription will be suspended, and we will email you details on what to do next.
Using a New Payment Card
If you want to use a new payment card for your subscription, you'll first need to add it to your account.
Sign in to My Account and go to Saved Cards. Select Add a New Payment Method and follow the steps to save your new card.
Once you've added your card, go to Subscriptions and find the subscription you'd like to update. Click View > Payments > Modify, select your new card from the drop-down menu, and click Apply Changes.
Your subscription will then be updated to use your new payment card.
Using an Existing Saved Card
If the card you'd like to use is already saved to your account, go to My Subscriptions and find the subscription you'd like to update. Click View > Payments > Modify, select the card from the drop-down menu, and click Apply Changes.
Your subscription will then be updated to use the selected payment card.
You can view all of the cards saved to your account in the Saved Cards section of My Account.
Yes! You can still order other products in the same basket as your subscription items.
This does not mean these products will be added to your subscription, but you will receive two separate confirmation emails - one to confirm your order and the second to confirm the activation of your subscription.
Yes. If you change your mind and want to cancel your subscription, go to My Account and view your subscriptions under the My Subscriptions tab.
Here, you can view your current subscriptions. Click the Cancel button, and you’ll be able to cancel your repeat order.
Cancellations must be made before your order has been dispatched.
Data Protection FAQs
You've received an email about 3D Secure authentication as it's essential for verifying your identity and securing your online subscription order. It's a secure link contained in the email that will redirect you to your bank to authenticate your payment.
This step safeguards against unauthorised card use and enables us to process your order.
3D Secure is an additional security layer for online credit and debit card transactions. It's designed to ensure that you're the only person who can use your card online.
You'll be directed to your bank's website to authenticate your payment.
3D Secure authentication is required by your bank to enhance transaction security and prevent unauthorised card use.
Your bank decides when this step is needed based on their security criteria.
Click on the authentication link in the email sent by contact@petdrugsonline.co.uk, which will redirect you to your bank’s verification page.
There, you'll be prompted to complete an authentication step on your device. Once you enter this information, your payment will be authenticated.
Yes, the link in our email is secure and will direct you to your bank's official website for authentication.
You will not be asked to enter your card details again, and we will never ask you to enter your card details via email.
We prioritise your security and privacy; if you are unsure of the authenticity of an email, please contact a member of our customer service team.
Please contact your bank for assistance if you face any issues or errors during the 3D Secure process. They can help resolve any problems related to the authentication.
You can also contact us for any questions about your order.
**Available on selected products only. View T&Cs