Promotional Terms and Conditions

1. The promotion applies to our complete Christmas Range; 
2. The Discount is valid for one free product when you buy three of the same;  
3. The Discount will automatically be applied when you have three of the same qualifying items in your basket;   
4. The Discount will be applied to the relevant item(s) and not to any delivery or other charges;   
5. If you remove any promotional items from your basket, the discount will be removed from your order; 
6. All products are subject to availability;   
7. Pets Drugs Online reserves the right to amend, replace or withdraw the promotion and/or modify the terms of the promotion at any time;   
8. Unless otherwise stated, the Promotion cannot be used in conjunction with any other promotions;   
9. The promotion applies to online orders from midnight 5th December 2025, and the offer ends at 23:59 on 18th December 2025. 

1. The promotion applies to selected JR Pet Product Treats;  
2. The Discount is valid for the one free product when you buy three of the same;   
3. The Discount will automatically be applied when you have three of the same qualifying items in your basket;    
4. The Discount will be applied to the relevant item(s) and not to any delivery or other charges;    
5. If you remove any promotional items from your basket, the discount will be removed from your order;  
6. All products are subject to availability;    
7. Pets Drugs Online reserves the right to amend, replace or withdraw the promotion and/or modify the terms of the promotion at any time;    
8. Unless otherwise stated, the Promotion cannot be used in conjunction with any other promotions;    
9. The promotion applies to online orders from 00:00 on 12th December 2025, and the offer ends at 23:59 on 18th December 2025. 

1. The promotion applies to selected Pet Foods;    
2. The discount is valid for 20% off the standard price for the Product(s);   
3. The discount has already been applied to the price shown on the website;    
4. The discount will be applied to the relevant item(s) and not to any delivery or other charges;    
5. If you remove any promotional items from your basket, the discount will be removed from your order;    
6. All products are subject to availability;    
7. Pets Drugs Online reserves the right to amend, replace or withdraw the promotion and/or modify the terms of the promotion at any time;    
8. Unless otherwise stated, the Promotion cannot be used in conjunction with any other promotions;    
9. The promotion applies to online orders from 00:00 on 15th December 2025 and the offer ends at 23:59 on 22nd December 2025. 

1. The promotion applies to all Doodlebone products;    
2. The discount is valid for 20% off the standard price for the Product(s);   
3. Use your discount code at checkout to redeem. Valid for one transaction per customer; 
4. Maximum 6 units per transaction.  
5. The discount will be applied to the relevant item(s) and not to any delivery or other charges;  
6. If you remove any promotional items from your basket, the discount will be removed from your order;    
7. All products are subject to availability;    
8. Pets Drugs Online reserves the right to amend, replace or withdraw the promotion and/or modify the terms of the promotion at any time;    
9. Unless otherwise stated, the Promotion cannot be used in conjunction with any other promotions;    
10. The promotion applies to online orders from 00:00 on 27th November 2025 and the offer ends at 23:59 on 31st December 2025. 

1. The promotion applies to all DOUXO® SPA products;    
2. The discount is valid for 15% off the standard price for the Product(s);   
3. Use your discount code at checkout to redeem. Valid for one transaction per customer; 
4. Maximum 6 units per transaction.  
5. The discount will be applied to the relevant item(s) and not to any delivery or other charges;  
6. If you remove any promotional items from your basket, the discount will be removed from your order;    
7. All products are subject to availability;    
8. Pets Drugs Online reserves the right to amend, replace or withdraw the promotion and/or modify the terms of the promotion at any time;    
9. Unless otherwise stated, the Promotion cannot be used in conjunction with any other promotions;    
10. The promotion applies to online orders from 00:00 on 27th November 2025 and the offer ends at 23:59 on 31st December 2025. 

1. The promotion applies to all LickiMat® products;    
2. The discount is valid for 20% off the standard price for the Product(s);   
3. Use your discount code at checkout to redeem. Valid for one transaction per customer; 
4. Maximum 6 units per transaction.  
5. The discount will be applied to the relevant item(s) and not to any delivery or other charges;  
6. If you remove any promotional items from your basket, the discount will be removed from your order;    
7. All products are subject to availability;    
8. Pets Drugs Online reserves the right to amend, replace or withdraw the promotion and/or modify the terms of the promotion at any time;    
9. Unless otherwise stated, the Promotion cannot be used in conjunction with any other promotions;    
10. The promotion applies to online orders from 00:00 on 27th November 2025 and the offer ends at 23:59 on 31st December 2025. 

1. The promotion applies to all of our Christmas Range;   
2. The discount is valid for 15% off the standard price for the Product(s);   
3. Use your Discount Code at checkout to redeem. Valid for one transaction per customer; 
4. Maximum 6 units per transaction.  
5. The discount will be applied to the relevant item(s) and not to any delivery or other charges;   
6. If you remove any promotional items from your basket, the discount will be removed from your order;    
7. All products are subject to availability;    
8. Pets Drugs Online reserves the right to amend, replace or withdraw the promotion and/or modify the terms of the promotion at any time;    
9. Unless otherwise stated, the Promotion cannot be used in conjunction with any other promotions;    
10. The promotion applies to online orders from 00:00 on 27th November 2025 and the offer ends at 23:59 on 31st December 2025. 

1. The promotion only applies to selected YuMOVE® Calming Care; 
2. The discount is valid for 15% off the standard price for the Product(s);  
3. The discount has already been applied to the price shown on the website;   
4. The discount will be applied to the relevant item(s) and not to any delivery or other charges;   
5. If you remove any promotional items from your basket, the discount will be removed from your order;   
6. All products are subject to availability;   
7. Pets Drugs Online reserves the right to amend, replace or withdraw the promotion and/or modify the terms of the promotion at any time;   
8. Unless otherwise stated, the Promotion cannot be used in conjunction with any other promotions;   
9. The promotion applies to online orders from midnight 5th December 2025, and the offer ends at 23:59 on 5th January 2025.  

1. The promotion only applies to 100 packs of Zylkene® Calming Supplements for dogs & cats; 
2. The discount is valid for 15% off the standard price for the Product(s);  
3. The discount has already been applied to the price shown on the website;   
4. The discount will be applied to the relevant item(s) and not to any delivery or other charges;   
5. If you remove any promotional items from your basket, the discount will be removed from your order;   
6. All products are subject to availability;   
7. Pets Drugs Online reserves the right to amend, replace or withdraw the promotion and/or modify the terms of the promotion at any time;   
8. Unless otherwise stated, the Promotion cannot be used in conjunction with any other promotions;   
9. The promotion applies to online orders from midnight 5th December 2025, and the offer ends at 23:59 on 5th January 2025. 

1. The promotion only applies to Proden Plaqueoff® Dental Bones & Bites; 
2. The discount is valid for 15% off the standard price for the Product(s);  
3. The discount has already been applied to the price shown on the website;   
4. The discount will be applied to the relevant item(s) and not to any delivery or other charges;   
5. If you remove any promotional items from your basket, the discount will be removed from your order;   
6. All products are subject to availability;   
7. Pets Drugs Online reserves the right to amend, replace or withdraw the promotion and/or modify the terms of the promotion at any time;   
8. Unless otherwise stated, the Promotion cannot be used in conjunction with any other promotions;   
9. The promotion applies to online orders from midnight 5th December 2025, and the offer ends at 23:59 on 5th January 2025. 

1. The promotion only applies to selected DOUXO® S3 Grooming; 
2. The discount is valid for 15% off the standard price for the Product(s);  
3. The discount has already been applied to the price shown on the website;   
4. The discount will be applied to the relevant item(s) and not to any delivery or other charges;   
5. If you remove any promotional items from your basket, the discount will be removed from your order;   
6. All products are subject to availability;   
7. Pets Drugs Online reserves the right to amend, replace or withdraw the promotion and/or modify the terms of the promotion at any time;   
8. Unless otherwise stated, the Promotion cannot be used in conjunction with any other promotions;   
9. The promotion applies to online orders from midnight 5th December 2025, and the offer ends at 23:59 on 5th January 2025. 

1. The promotion only applies to Seraquin® Digest digestive health paste; 
2. The discount is valid for 25% off the standard price for the Product(s);  
3. The discount has already been applied to the price shown on the website;   
4. The discount will be applied to the relevant item(s) and not to any delivery or other charges;   
5. If you remove any promotional items from your basket, the discount will be removed from your order;   
6. All products are subject to availability;   
7. Pets Drugs Online reserves the right to amend, replace or withdraw the promotion and/or modify the terms of the promotion at any time;   
8. Unless otherwise stated, the Promotion cannot be used in conjunction with any other promotions;   
9. The promotion applies to online orders from midnight 5th December 2025, and the offer ends at 23:59 on 5th January 2025. 

1. The promotion applies to all Hill's™ PRESCRIPTION DIET™ Foods; 
2. The Discount is valid for one free product when you buy three of the same;   
3. This Discount will automatically be applied when you have three of the same qualifying items in your basket;   
4. The discount will be applied to the relevant item(s) and not to any delivery or other charges;   
5. If you remove any promotional items from your basket, the discount will be removed from your order;   
6. All products are subject to availability;   
7. Pets Drugs Online reserves the right to amend, replace or withdraw the promotion and/or modify the terms of the promotion at any time;   
8. Unless otherwise stated, the Promotion cannot be used in conjunction with any other promotions;   
9. The promotion applies to online orders from midnight 5th December 2025, and the offer ends at 23:59 on 5th January 2025. 

1. The promotion only applies to YuMOVE® Digestive Care; 
2. The discount is valid for 15% off the standard price for the Product(s);  
3. The discount has already been applied to the price shown on the website;   
4. The discount will be applied to the relevant item(s) and not to any delivery or other charges;   
5. If you remove any promotional items from your basket, the discount will be removed from your order;   
6. All products are subject to availability;   
7. Pets Drugs Online reserves the right to amend, replace or withdraw the promotion and/or modify the terms of the promotion at any time;   
8. Unless otherwise stated, the Promotion cannot be used in conjunction with any other promotions;   
9. The promotion applies to online orders from midnight 5th December 2025, and the offer ends at 23:59 on 5th January 2025. 

1. The promotion only applies to all Pet Munchies Treats; 
2. The discount is valid for 20% off the standard price for the Product(s);  
3. The discount has already been applied to the price shown on the website;   
4. The discount will be applied to the relevant item(s) and not to any delivery or other charges;   
5. If you remove any promotional items from your basket, the discount will be removed from your order;   
6. All products are subject to availability;   
7. Pets Drugs Online reserves the right to amend, replace or withdraw the promotion and/or modify the terms of the promotion at any time;   
8. Unless otherwise stated, the Promotion cannot be used in conjunction with any other promotions;   
9. The promotion applies to online orders from midnight 5th December 2025, and the offer ends at 23:59 on 5th January 2025. 

1. The promotion only applies to the NAF Five Star Metazone range; 
2. The discount is valid for 10% off the standard price for the Product(s);  
3. The discount has already been applied to the price shown on the website;   
4. The discount will be applied to the relevant item(s) and not to any delivery or other charges;   
5. If you remove any promotional items from your basket, the discount will be removed from your order;   
6. All products are subject to availability;   
7. Pets Drugs Online reserves the right to amend, replace or withdraw the promotion and/or modify the terms of the promotion at any time;   
8. Unless otherwise stated, the Promotion cannot be used in conjunction with any other promotions;   
9. The promotion applies to online orders from midnight 5th December 2025, and the offer ends at 23:59 on 5th January 2025. 

1. The promotion only applies to 90 packs of Antinol® Joint Care Pro Soft Gel Capsules; 
2. The discount is valid for 20% off the standard price for the Product(s);  
3. The discount has already been applied to the price shown on the website;   
4. The discount will be applied to the relevant item(s) and not to any delivery or other charges;   
5. If you remove any promotional items from your basket, the discount will be removed from your order;   
6. All products are subject to availability;   
7. Pets Drugs Online reserves the right to amend, replace or withdraw the promotion and/or modify the terms of the promotion at any time;   
8. Unless otherwise stated, the Promotion cannot be used in conjunction with any other promotions;   
9. The promotion applies to online orders from midnight 5th December 2025, and the offer ends at 23:59 on 5th January 2025. 

1. The promotion applies to selected Max & Molly Pet Treats;
2. The discount is valid for 50% off the standard price for one of the Product(s) when you buy two of the same;  
3. The discount will automatically be applied when you have two of the same qualifying items in your basket;   
4. The discount will be applied to the relevant item(s) and not to any delivery or other charges;   
5. If you remove any promotional items from your basket, the discount will be removed from your order;   
6. All products are subject to availability;   
7. Pets Drugs Online reserves the right to amend, replace or withdraw the promotion and/or modify the terms of the promotion at any time;   
8. Unless otherwise stated, the Promotion cannot be used in conjunction with any other promotions;   
9. The promotion applies to online orders from midnight 5th December 2025, and the offer ends at 23:59 on 5th January 2025. 

1. The promotion applies to selected Hill's™ SCIENCE PLAN™ wet foods; 
2. The discount is valid for one free product when you buy four of the same;  
3. The Discount will automatically be applied when you have four of the same qualifying items in your basket;   
4. The discount will be applied to the relevant item(s) and not to any delivery or other charges;   
5. If you remove any promotional items from your basket, the discount will be removed from your order;   
6. All products are subject to availability;   
7. Pets Drugs Online reserves the right to amend, replace or withdraw the promotion and/or modify the terms of the promotion at any time;   
8. Unless otherwise stated, the Promotion cannot be used in conjunction with any other promotions;   
9. The promotion applies to online orders from midnight 5th December 2025, and the offer ends at 23:59 on 5th January 2025. 

The Competition 

1. These terms and conditions apply to the Antinol® Giveaway Competition (“the Giveaway Competition”). 
2. The promoter of the Giveaway Competition is IVC Acquisition Ltd t/a Pet Drugs Online - whose registered office address is The Chocolate Factory, Keynsham, Bristol, BS31 2AU (“the Promoter”). 
3. The Giveaway Competition will be run from 00:01 am on 6th December 2025 to 12:00 on 19th December 2025 (“the Promotional Period”). Entries received after the Promotional Period has ended will not be accepted or considered. 
4. By entering the Giveaway Competition, you are deemed by your entry to have accepted and agreed to be bound by these terms and conditions, including agreeing to the collection, retention, usage, and distribution of your personal information in order to process and contact you about this Giveaway Competition. The information provided will be used in conjunction with the following Privacy Policy found at www.petdrugsonline.co.uk/privacy-policy. The Promoter will not share your information with any of its partners or suppliers. 

The Prize

1. There are two prize packages available: a Dog Prize Package and a Cat Prize Package.  
2. The prize package is comprised of Antinol® Joint Care Pro Soft Gel Capsules for Dogs (180 caps) or Antinol® Joint Care Pro Soft Gel Capsules for Cats (90 caps), depending on the entrant’s pet (“the Prize Package”).   
3. The value of the Prize Package has been assessed at: 
   1. £110.99 for the Dog Prize Package (05/12/2025) 
   2. £49.19 for the Cat Prize Package (05/12/2025) 
4. The Prize Package is non-exchangeable, non-transferable, and no cash alternative is offered 

Eligability

1. The Giveaway Competition is open to individual participants who: 
   1. Are resident in the UK or Northern Ireland; and  
   2. Aged 18 or over; 
2. (together referred to as “Eligible Participants” and each referred to individually as an “Eligible Participant”). 
3. The following class of individuals are expressly prohibited from participating in the Giveaway Competition and will not therefore be Eligible Participants: 
   1. Employees of the Promoter, its parent company or employees of the Independent Vetcare group of companies; 
   2. Agents, subcontractors and advisors of the Promoter, its parent company and/or of the Independent Vetcare group of companies; and 
   3. An employee of any third party directly associated with the administration of the Giveaway Competition. 

How to Enter

1. All entries into the Giveaway Competition must be submitted by the methods stated, and entries submitted by any other methods will not be accepted or considered. Only one entry per person is permitted, and only one bonus photograph entry. 
2. Entry into the Giveaway Competition is free and no purchase is necessary. 
3. To enter into the Giveaway Competition, Eligible Participants must:  
   1. Follow @Petdrugsonline on Facebook, like and share the Promoter’s giveaway post on Facebook, and tag a friend in the comments on the @petdrugsonline giveaway post. 
   2. (optional) Post a picture of your pet in the comment section of the Giveaway Facebook post for a singular bonus entry. 
4. All entries will be anonymised, and a winner will be selected at random. 
5. The winner will be notified by Facebook message using the Eligible Participant’s Facebook profile provided at entry, after 12:00pm 19th December 2025 and must provide a postal address to claim their prize.  
6. If the Promoter does not have enough information to contact the winner, or if a winner does not respond to its prize winning communication within 14 days, or does not accept, or rejects their prize, or fails to provide details required to enable delivery of the prize, or the entry is invalid, or the entry is in breach of these terms and conditions, then that winner’s prize may be forfeited from the relevant prize draw as determined by the Promoter, and the Promoter shall be entitled to select another winner in accordance with the process described above. 
7. Upon the winner being notified of their win, the winner will be required to provide Promoter with their address in order for Promoter to send the winner their prize. The Promoter will endeavour to send the winner their prize by post within 14 days of it receiving this information.  
8. If the winner posts their result online and tags @petdrugsonline, the Promoter may repost that post. 
9. The decision of the Promoter regarding any aspect of the Giveaway Competition is final and binding. 
10. The Promoter does not accept responsibility for entries not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure or failures or delays by postal services of any kind and any incomplete entries will not be considered valid for entry into the Giveaway Competition. 
11. The Promoter reserves the right to refuse entry, or refuse to award the Prize Package to anyone in breach of these terms and conditions.  

Limitation of Liability

1. The Promoter makes no warranties or representations relating to the fitness of the Prize Package for the prize winner’s needs. The Promoter shall therefore not be responsible or liable in connection with the same. 
2. Insofar as is permitted by law, the Promoter (including its agents or distributors) will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of the Promoter, the Partners, their agents or distributors or that of their employees. Your statutory rights are not affected. 
3. The Promoter accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of you entering this Giveaway Competition, or you accepting the prize, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum amount allowable by law. 

General

1. The Promoter reserves the right to hold void, cancel, suspend, or amend the Giveaway Competition, or to invalidate any affected entries at any time at its absolute discretion. The Promoter reserves the right to revise and amend these terms and conditions of the Giveaway Competition from time to time.  
2. The Giveaway Competition is in no way sponsored, endorsed or administered by, or associated with Meta. You are providing your information to the Promoter and not to any other party.  
3. The terms and conditions of the Giveaway Competition and any dispute or claim arising out of or in connection with the Giveaway Competition or its subject matter or formation shall be governed by and construed with the laws of England and Wales. Each party irrevocably submits to the exclusive jurisdiction of the courts of England and Wales over any dispute or claim arising out of or in connection with this Agreement or its subject matter or formation. 

The Competition 

1. These terms and conditions apply to the Scruffs Giveaway Competition (“the Giveaway Competition”). 
2. The promoter of the Giveaway Competition is IVC Acquisition Ltd t/a Pet Drugs Online - whose registered office address is The Chocolate Factory, Keynsham, Bristol, BS31 2AU (“the Promoter”). 
3. The Giveaway Competition will be run from 00:01 am on 6th December 2025 to 12:00 on 19th December 2025 (“the Promotional Period”). Entries received after the Promotional Period has ended will not be accepted or considered. 
4. By entering the Giveaway Competition, you are deemed by your entry to have accepted and agreed to be bound by these terms and conditions, including agreeing to the collection, retention, usage, and distribution of your personal information in order to process and contact you about this Giveaway Competition. The information provided will be used in conjunction with the following Privacy Policy found at https://www.petdrugsonline.co.uk/privacy-policyhttps://www.petdrugsonline.co.uk/privacy-policy. The Promoter will not share your information with any of its partners or suppliers. 

The prize 

1. The prize package is comprised of 1 x Scruffs Aspen Pet Blanket in Cream, 1 x Scruffs Cantina Steel Storage Pet Food & Treat Canister in Cream, 1 x Scruffs Harvard Memory Foam Orthopaedic Box Bed for Dogs in Graphite Grey, and 2 x Scruffs Ombre Pet Food & Water Bowl in Blue (“the Prize Package”).   
2. The value of the Prize Package has been assessed at £170.91 (05/12/2025). 
3. The Prize Package is non-exchangeable, non-transferable, and no cash alternative is offered 

Eligibility  

1. The Giveaway Competition is open to individual participants who: 
   1. Are resident in the UK or Northern Ireland; and  
   2. Aged 18 or over; 
2. (together referred to as “Eligible Participants” and each referred to individually as an “Eligible Participant”). 
3. The following class of individuals are expressly prohibited from participating in the Giveaway Competition and will not therefore be Eligible Participants: 
   1. Employees of the Promoter, its parent company or employees of the Independent Vetcare group of companies; 
   2. Agents, subcontractors and advisors of the Promoter, its parent company and/or of the Independent Vetcare group of companies; and 
   3. An employee of any third party directly associated with the administration of the Giveaway Competition. 

How to enter 

1. All entries into the Giveaway Competition must be submitted by the methods stated, and entries submitted by any other methods will not be accepted or considered. Only one entry per person is permitted, and only one bonus photograph entry. 
2. Entry into the Giveaway Competition is free and no purchase is necessary. 
3. To enter into the Giveaway Competition, Eligible Participants must:  
   1. follow @Petdrugsonline on Instagram, like and share the Promoter’s giveaway post on @petdrugsonline instagram, and tag a friend in the comments on the @petdrugsonline giveaway post. 
4. All entries will be anonymised, and a winner will be selected at random. 
5. The winner will be notified by direct Instagram message using the Eligible Participant’s Instagram profile provided at entry, after 12:00pm, 19th December 2025 and must provide a postal address to claim their prize.  
6. If the Promoter does not have enough information to contact the winner, or if a winner does not respond to its prize winning communication within 14 days, or does not accept, or rejects their prize, or fails to provide details required to enable delivery of the prize, or the entry is invalid, or the entry is in breach of these terms and conditions, then that winner’s prize may be forfeited from the relevant prize draw as determined by the Promoter, and the Promoter shall be entitled to select another winner in accordance with the process described above. 
7. Upon the winner being notified of their win, the winner will be required to provide Promoter with their address in order for Promoter to send the winner their prize. The Promoter will endeavour to send the winner their prize by post within 14 days of it receiving this information.  
8. If the winner posts their result online and tags @petdrugsonline, the Promoter may repost that post. 
9. The decision of the Promoter regarding any aspect of the Giveaway Competition is final and binding. 
10. The Promoter does not accept responsibility for entries not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure or failures or delays by postal services of any kind and any incomplete entries will not be considered valid for entry into the Giveaway Competition. 
11. The Promoter reserves the right to refuse entry, or refuse to award the Prize Package to anyone in breach of these terms and conditions.  

Limitation of liability 

1. The Promoter makes no warranties or representations relating to the fitness of the Prize Package for the prize winner’s needs. The Promoter shall therefore not be responsible or liable in connection with the same. 
2. Insofar as is permitted by law, the Promoter (including its agents or distributors) will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of the Promoter, the Partners, their agents or distributors or that of their employees. Your statutory rights are not affected. 
3. The Promoter accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of you entering this Giveaway Competition, or you accepting the prize, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum amount allowable by law. 

General 

1. The Promoter reserves the right to hold void, cancel, suspend, or amend the Giveaway Competition, or to invalidate any affected entries at any time at its absolute discretion. The Promoter reserves the right to revise and amend these terms and conditions of the Giveaway Competition from time to time.  
2. The Giveaway Competition is in no way sponsored, endorsed or administered by, or associated with Meta. You are providing your information to the Promoter and not to any other party.  
3. The terms and conditions of the Giveaway Competition and any dispute or claim arising out of or in connection with the Giveaway Competition or its subject matter or formation shall be governed by and construed with the laws of England and Wales. Each party irrevocably submits to the exclusive jurisdiction of the courts of England and Wales over any dispute or claim arising out of or in connection with this Agreement or its subject matter or formation. 

1. The Pets at Home Price Promise (the Price Promise) means that after your purchase of a listed product from Pet Drugs Online (we or us), if you find the price of any of our listed products at a lower advertised price on the Pets at Home www.petsathome.com, we will match the price and refund the difference, subject to the below: 
   1. “Favourites” is a selected range of products defined by Pet Drugs Online [available here List]. Pet Drugs Online reserves the right to amend this list and remove products from the offer at any time. 
   2. The product must be identical to ours in brand, variant and pack size. 
   3. The price must be clearly advertised on the Pets at Home website to an objective standard and exclude delivery charges. 
   4. The item must be in stock and available for immediate purchase (rather than only available to order from Pets at Home). 
   5. You must notify us in writing (email being sufficient) within 7 business days of your order with Pets at Home being placed and acknowledged. 
   6. The price must be the set list price with no other applicable discounts, promotions, promotion codes or offers. 
   7. The Price Promise cannot be used to purchase subscriptions of any kind. 
   8. Pet Drugs Online reserves the right to remove this Price Promise with limited notice and reject any claims for refunds that are submitted 7 business days prior to the clear notice of removal of the Price Promise. 
2. Process. You will be required to email  the Pet Drugs Online customer services contact@petdrugsonline.co.uk with the details of your order number, the lower price and a link to the Pets at Home website evidencing the lower price. Notices will be deemed received and properly served immediately 24 hours after an email is sent. In proving the service of any notice, it will be sufficient to prove that such email was sent to the specified email address above. If you have already placed your order, we will refund the difference between the price you have paid for that product and the Pets at Home price. The refund will be processed within 7 business days of this being confirmed. The refund amount will be credited to the card or payment method you used to purchase the product from Pet Drugs Online. 
3. Amendments. We have the right to revise and amend these terms of the Price Promise from time to time. 
4. Legal Entity. Pet Drugs Online is owned and operated by Independent Vetcare Limited, which trades as Pet Drugs Online. Our registered office address is The Chocolate Factory, Keynsham, Bristol BS31 2AU. 
5. External Links. External links may be provided for your convenience, but they are beyond our control and no representation is made as to their content. Use or reliance on any external links and the content provided thereon is at your own risk. When visiting external links, you must refer to the terms and conditions of use of that external website.
6. Law and Jurisdiction. The terms and conditions of this Price Promise are governed by English law, and you can bring legal proceedings with respect to the Price Promise to the English courts. If you live in Scotland you can bring legal proceedings in respect of the Price Promise in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the Price Promise in either the Northern Irish or the English Courts.

1. The promotion applies to all pet food and treats;   
2. The discount is valid for £20 off your basket when you spend £100 or more on any pet foods and treats; 
3. Use discount code PETFOOD20 at checkout to redeem this discount;  
4. The discount code is only valid for first time purchasers with a registered Pet Drugs Online account and is invalid for use at Guest Checkout; 
5. The discount code is valid for one use per customer; 
6. The discount will be applied to the relevant item(s) (pet food and treats) and not to any other item(s) in your basket, delivery fees, or other charges;   
7. If you remove any promotional items from your basket, the discount will be removed from your order;   
8. All products are subject to availability;   
9. Pets Drugs Online reserves the right to amend, replace or withdraw the promotion and/or modify the terms of the promotion at any time;   
10. The Promotion cannot be used in conjunction with any other promotions;   
11. The promotion applies to online orders from 18th August 2025 and the offer ends at 00:00 30th September 2025. 

The discount will be applied automatically and is valid for your first order and all subsequent orders thereafter; 

1. The discount is Product specific and is identified on the Website page for each Product;
2. The discount affects only the relevant item(s) in your repeat order and will not be applied to any subsequent items, delivery or other charges; 
3. If the discount brings your subscription order total below our £49 Free Delivery Threshold, the cost for delivery as listed on our designated Delivery Page will be added to your order total; 
4. If you remove any promotional items from your basket, the discount will be removed from your order; 
5. All products are subject to availability; 
6. Pets Drugs Online reserves the right to amend, replace or withdraw the promotion and/or modify the terms of the promotion at any time; 
7. The offer ends at midnight on 30th June 2025. 

DOUXO® S3 Shampoos, Mousses, and Pads

1. The discount will be applied automatically and is valid for your first order and all subsequent orders thereafter; 
2. The discount is Product specific and is identified on the Website page for each Product;
3. The discount affects only the relevant item(s) in your repeat order and will not be applied to any subsequent items, delivery or other charges; 
4. If the discount brings your subscription order total below our £49 Free Delivery Threshold, the cost for delivery as listed on our designated Delivery Page will be added to your order total; 
5. If you remove any promotional items from your basket, the discount will be removed from your order; 
6. All products are subject to availability; 
7. Pets Drugs Online reserves the right to amend, replace or withdraw the promotion and/or modify the terms of the promotion at any time; 
8. The offer ends at midnight on 31st December 2025. 

• FELIWAY® Diffuser Starter Packs & Sprays
• ADAPTIL® Diffuser Starter Packs, Sprays, Chews & Collars
• FRONTLINE® SPOT-ON Flea & Tick Treatments
• PURINA® PRO PLAN® VETERINARY DIETS
• Selected PURINA® PRO PLAN® Foods, PURINA® PRO PLAN® FortiFlora®, PURINA® PRO PLAN® Hydra Care® 
• Selected ROYAL CANIN® foods
• All Calibra Food and Treats
• Selected Lily's Kitchen® Cat and Dog Foods
• Selected Forthglade® Cat and Dog Foods
• Selected Scrumbles Cat and Dog Foods
• Selected Sheba® Cat Foods
• Selected Whiskas® Cat Foods
• Selected Hill's™ SCIENCE PLAN™ foods
• Selected Hill's™ Prescription Diet™ foods

1. The discount will be applied automatically and is valid for your first order and all subsequent orders thereafter; 
2. The discount is Product specific and is identified on the Website page for each Product;
3. The discount affects only the relevant item(s) in your repeat order and will not be applied to any subsequent items, delivery or other charges; 
4. If the discount brings your subscription order total below our £49 Free Delivery Threshold, the cost for delivery as listed on our designated Delivery Page will be added to your order total; 
5. If you remove any promotional items from your basket, the discount will be removed from your order; 
6. All products are subject to availability; 
7. Pets Drugs Online reserves the right to amend, replace or withdraw the promotion and/or modify the terms of the promotion at any time; 
8. The offer ends at midnight on 31st December 2025. 

• Seraquin Joint Supplements
• FRONTLINE PLUS® Spot-On Flea and Tick Treatments
• LOGIC® Oral Hygiene Gel Multi-Enzyme Toothpaste
• LOGIC® PROZYM® Dental Chews for Dogs
• ADAPTIL® Refills
• FELIWAY® Refills
• FELIWAY® Cystease™ Urinary Supplements for Cats