Make changes to your order

We process our non-prescription orders quick, so make sure you check the progress of your order in My Account or by using the tracking link below.

If your order is already dispatched, you still have  14 days from the day you receive the order  to return it to us. Just make sure the food is unopened so we can issue your refund.

If you want to make changes to a prescription order, please call us as soon as possible, as we cannot accept returns for prescription medication after it leaves our premises.