Who We Are

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WHO WE ARE

John Campbell

Head Veterinary Surgeon and co-founder (BVM&S BSc MRCVS)

I'm the head vet and have been in practice for 30 years. In the early days of my career I worked mostly with farm animals, then for the last 20 years I have been treating all types of domestic pets, large and small.

Over the years I’ve seen every type of pet, in all states of health, inside and out! I've also witnessed first-hand the amazing sacrifices owners make to ensure their pets get the very best treatment, despite having to cope with the ever increasing prices of veterinary drugs.

This is precisely why I helped launch Pet Drugs Online, from the office of my small local veterinary surgery near Bath way back in 2005, to allow clients to dramatically cut their pet health care costs. When we started out, Pet Drugs Online was very much on the side lines for the occasional online shopper. Now, as one of the UK’s biggest suppliers of veterinary medicine, we’re able to help even more pets get the medicines, supplements and foods they need.

Everyone in the team at Pet Drugs on Line is a pet owner and pet lover (my very energetic collie x spaniel 'Tess' is pictured above !). Our aim is simple - to provide the best for your pets, as we do for our own. So let us help you to look after them well!

Founded in 2005, Pet Drugs Online has grown to become one of the UK's largest, most-trusted, vet-run suppliers of veterinary medication and animal products licensed in the UK. Not only are we one of the UK's largest retailers of pet medication; we're also part of Independent Vetcare Ltd, one of the country's biggest vet groups with over 500 practices.

We are a registered veterinary practice and are governed by the Royal College of Veterinary Surgeons and the Veterinary Medicines Directorate as well as a voluntary member of our governing bodies Approved Internet Retailer Scheme.

What this means is that you can buy safely from us knowing we are vets, and that every aspect of what we do has been scrutinized by the governing body and government agencies.

Head Veterinary Surgeon And Co-Founder (BVM&S BSc MRCVS)

I'm the head vet and have been in practice for 30 years. In the early days of my career I worked mostly with farm animals, then for the last 20 years I have been treating all types of domestic pets, large and small.

Over the years I’ve seen every type of pet, in all states of health, inside and out! I've also witnessed first-hand the amazing sacrifices owners make to ensure their pets get the very best treatment, despite having to cope with the ever increasing prices of veterinary drugs.

This is precisely why I helped launch Pet Drugs Online, from the office of my small local veterinary surgery near Bath way back in 2005, to allow clients to dramatically cut their pet health care costs. When we started out, Pet Drugs Online was very much on the side lines for the occasional online shopper. Now, as one of the UK’s biggest suppliers of veterinary medicine, we’re able to help even more pets get the medicines, supplements and foods they need.

Everyone in the team is a pet owner and pet lover. Our aim is simple - to provide the best for your pets, as we do for our own. So let us help you to look after them well!

Founded in 2005, Pet Drugs Online has grown to become one of the UK's largest, most-trusted, vet-run suppliers of veterinary medication and animal products licensed in the UK. Not only are we one of the UK's largest retailers of pet medication; we're also part of IVC Evidensia, the UK's and Europe’s largest veterinary group with over 1,500 practices spanning eleven countries.

You can buy safely from us knowing we are vets, and that every aspect of what we do has been scrutinised by the governing body and government agencies. You are guaranteed that the products we ship are sourced from the same suppliers as your own vet.

Award Winning Service You Can Trust

We are proud to have been awarded the Feefo Platinum Trusted Service Award for the fourth year in a row, all thanks to the superb efforts of our teams in customer care, the warehouse, checking prescriptions and all other corners of the business. Without them, we would never have been able to bring you the outstanding service you expect and deserve.

Thanks to our commitment to excellent customer service, we have also been awarded the Feefo 10 Years of Excellence Award to commemorate our tenth consecutive year of receiving a Feefo Trusted Service Award. 

We would like to thank our brilliant teams across the company for all their fantastic work and the 61,000+ customers who have had their say over on our Feefo page.

Regulation

We are registered as a Veterinary Practice Premises with the Royal College of Veterinary Surgeons.

Our premises reference number is 7159324.

You can verify our status by contacting the RCVS directly. Their contact details are available on the RCVS website.

Our RQP (Responsible Qualified Person) is John Cadogan Campbell (BVM&S BSc MRCVS). Reference number: 0314480.

This can be verified by visiting the register list at RCVS.

Veterinary Medicines Directorate

The Veterinary Medicines Directorate (VMD) is the government agency responsible for issues concerning the use and manufacture of veterinary medicines in the UK.

The Summary of Product Characteristics (SPCs) for all the medicinal products sold on this site are available from the Veterinary Medicine’s Directorate Product Information Database.

Adverse Reactions

No effective medicine is risk free and all medicines have the potential to cause adverse effects. Some of the adverse effects are known about when a veterinary medicine is first licensed, but those which occur rarely or are specific for certain breeds or groups of animals only come to light later when the products are used more widely.

In the event of an adverse reaction to any medicinal product, it should be reported to the Veterinary Medicines Directorate using this form, you should also report it to your vet.

Guidance For Animals Owners

For guidance and advice for animal owners please visit the Department for Environment, Food and Rural Affairs (DEFRA) website.

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Member of the Royal College of Veterinary Surgeons
DEFRA logo
Regulated by the Department for Environment Food & Rural Affairs
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Veterinary Medicines Directorate Accredited Internet Retailer