About Pet Drugs Online
Pets are at the heart of our business
As one of the UK's leading vet-run companies and pet owners ourselves, we are passionate about animals and understand your needs. Since our launch in 2005 by a team of veterinary surgeons with over 30 years' experience, we have rapidly become one
of the largest, trusted, licensed UK suppliers of both prescription
and non-prescription veterinary medications and pet foods.
Passionate about lowering the cost of pet medication
We understand how expensive looking after your pet can be can be and are committed to offering you the best prices. We offer massive savings on thousands of pet products and many items can be 50% cheaper than your vets or recommended retail prices
. What's more we only supply
products from the same UK based licensed veterinary wholesalers that
your vets use.
In addition to lowering the cost of pet medication, we aim to offer you all the support, advice and service you may require. We are also a Veterinary Medicines Directorate (VMD) Accredited Internet Retailer. Not all online companies are the same. Please buy safely from an Accredited Internet Retailer.
From our modern offices and warehouse on the outskirts of Bath, the majority of orders are processed in under 24 hours (Monday - Saturday). Our friendly customer service and telephone sales team are here to help between 8.30am - 5.30pm Monday to Friday and 9am - 2pm on Saturdays.
We are also part of a large veterinary group, Independent
Vetcare Ltd., with nearly 100 vet practices around the country. As a result, we have a huge amount of experience in the veterinary world.
Our trading address and contact information is:
Pet Drugs Online,
Unit 8, The Office Village,
Peasedown St. John,
Tel: 0844 800 6742 (Mon-Fri 8.30am-5.30pm, Sat 9am-2pm)
Fax: 01225 580077
Email: email@example.com (general enquiries)
Prescriptions can be either uploaded when ordering online, emailed to firstname.lastname@example.org
, posted or faxed using the information above. If you are posting, faxing or emailing your prescription, please include your order number so that we can match it to your prescription order. For certain controlled medications a hard copy of the original prescription is required.
Please note that we are a mail order company and are not able to accept customer collections from our warehouse.
In 2012 the Veterinary Medicines Directorate (VMD) set up the Accredited
Internet Retailer scheme after increasing concern over the sourcing and
supply of veterinary medicines online. As a member of this scheme, buying from Pet Drugs Online means you can
buy safely from us knowing that we have been scrutinised by the VMD and
that they are satisfied that:
• we buy in the UK from approved UK wholesalers
• our operating procedures/protocols are in place for the sale of veterinary medicines via the Internet
Our Accredited Veterinary Medicines Internet retailer number is 2031100.
addition to this scheme, Pet Drugs Online is also a registered vet
practice registered by the Royal College of Veterinary Surgeons (RCVS). Our Registered RCVS vet practice number is 7059400.
Registered business details:
Our registered company business address and information is:
Independent Vetcare Ltd
Station House East
Company Registered in England
Company No. 07746795
VAT No. 115 1416 58
Our veterinary surgeons are regulated by The Royal College of Veterinary Surgeons (www.rcvs.org.uk) and by The Veterinary Medicines Directorate (www.vmd.gov.uk).
Our RQP (Responsible Qualified Person) is Stuart Caton VetMB BA,CertSAM MRCVS Reference number: 6122384.