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Some of the products in our online store require a prescription before they can be dispatched. Please read the following information carefully before you order any prescription items.
Prescription Only products are identified in the products listing with the following image:![]()
These items can be added to your shopping cart as usual, and we will debit the total cost of your cart from your bank account using your details. However, if you have any products in your cart that require a prescription we CANNOT dispatch your ordered items to you until we receive a prescription form from your local vet. Once we receive this form, we will despatch your products to you as soon as possible.
You can print off a Prescription Form to have your vet fill out by Clicking Here, but we also accept standard Veterinary prescription forms as well. The prescription form must clearly state what drugs are authorised for the prescription, and the vets signature must also be valid.
Once your vet has completed and signed the prescription form, please attach it to your order confirmation and send it to us so that we can dispatch your order.
Prescription Requests
Legislation was introduced in October 2005 that specified that veterinary surgeons must provide prescriptions if requested to do so as an alternative to supplying medicines directly from your veterinary surgery. Your veterinary surgeon is not allowed to discriminate between clients asking for prescriptions and those who don’t. Veterinary surgeons are able to charge a nominal fee for writing the prescription. This charge varies but the average is between £6.00 - £8.00.
For long term medication, it is cost effective to ask your vet for a repeat prescription. This can be used as many times as the prescription states, without the need to revisit your veterinary surgeon. Prescriptions are valid for up to 6 months maximum but can be restricted to what your vet feels is neccessary. There are exceptions to the rule where they are valid for a shorter period of 28 days depending on the prescription medication.
Repeat Prescriptions
At Pet Drugs Online, we support repeat prescriptions. Once you have placed an order with us for a prescription product and we have received your signed prescription form, we will log the prescription against your account. Your vet will specify how many times your prescription can be used. They may state the prescription is Single Use Only in which case we can only provide the total quantity once and then you will need to provide a new prescription.
Most vets will write a repeat pescription if requested. The prescription will usually last between consultations. The prescription may hold a high quantity of medication, or may state 'Repeat x times' or 'repeat until .....'. If the prescription states 'Repeat' but does not specify how many times, we can only repeat it once. If you have a repeat prescription you can order as and when you need the medication until you have reached the total allowance.
You can view your prescriptions from the My Account section of the website after you have logged in.
For the latest government information check out:
http://www.opsi.gov.uk/si/si2005/20052751.htm
Once you have your signed prescription, please post it to us along with your order confirmation to:
Pet Drugs Online
5 The Dairy,
Priston Mill,
Priston,
Bath,
BA2 9EQ
Alternatively you can send your prescription by fax or by email. Please note we always require the original prescription for Epiphen orders:
FAX: 01225 580077
Email: contact@petdrugsonline.co.uk
Tel: 0800 2346742
(Mon-Fri 8am-7pm,
Sat 9am-4pm)
Pet Drugs Online is not responsible for the content of external website's.