Pet Drugs Online Privacy Statement

PLEASE READ THIS PRIVACY STATEMENT CARFULLY.

At Pet Drugs Online, privacy is very important to us, just as it is to you. This Privacy Statement is here to inform you about how what personal information we hold, and what we use it for. This web site and this Privacy Statement are intended for a UK Audience.

This Privacy Statement was last revised on January 31st 2006. We may change this Privacy Statement at any time an for any reason. It is advised that you study this privacy statement each time you visit the Pet Drugs Online Web Site.

By using this web site, you agree to the terms and conditions of the most recent version of this privacy statement. Please read our Terms and Conditions to understand the general rules about your use of this web site. You may be subject to additional terms that may apply when you access particular services or materials on certain areas in this web site, or by following a link from this web site.

Introduction

The information we receive depends on what you do when you visit our web site. We may collect and use your non-personal information differently than any personal information you give us.

What is Non-Personal Information?

Non-personal information is data that is collected when you visit the Pet Drugs Online web site which does not identify to you in any way. Examples of Non-Personal information are as follows:

Information about the Web Browser you are using.
The name of the domain from which you access the internet.
The referring web site that linked you to the Pet Drugs Online web site.
The date and time you access the Pet Drugs Online web site.
Which pages you have visited on the Pet Drugs Online web site.
The IP address of the computer you are using.

This information is retrieved from your web browser. None of the information collected from you web browser provides us with personal information such as your name, your address or your email address.

We may place a text file called a cookie in the browser files of your computer when you visit. The cookie may be stored on your computer’s hard drive. The information that we collect using cookies is non-personal information. You are always free to decline our cookies if your browser permits, but some parts of our web site may not work properly for you if you do so. We will not allow third parties to place cookies on our web site.

How We Store and Use Your Personal Information

At Pet Drugs Online we only gather personal information about you when you register for an account. This collected information is then held in a database on our server, and may be used:

To respond to any requests you make to us.
To obtain address information so that we can dispatch an order you have made.
For analytical purposes and to research, develop and improve programs, products, services and content
To remove personal identity information such as your name, address and email address. (Once this has been done, your information will be non-personal information and may be treated like other non-personal information).
To enforce this Privacy Policy and other rules about your use of the Pet Drugs Online web site.
To Protect our rights or property.
To protect someone's health, safety or welfare.
To comply with a law or regulation, court order or other legal process.

Do You Store Credit/Debit Card or Bank Details?

Pet Drugs Online do not hold any credit card information. Payments are handled by a Secure Server, operated and owned by a third party Merchant Service. Pet Drugs Online are not responsible for sites outside of the Pet Drugs Online Web Site, and this counts for the Secure Payment System.

Do You Share Personal Information?

Pet Drugs Online will not release any of your personal information to any third parties without your permission, except as otherwise provided in this Privacy Statement.

We may be legally compelled to release your personal information in response to a court order, subpoena, search warrant, law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting web site visitors who violate our rules or engage in behavior which is harmful to other visitors (or illegal).

We may disclose your personal information to third parties if we feel that the disclosure is necessary to:

Enforce this Privacy Statement and the other rules about your use of this web site.
Protect our rights or property.
Protect someone's health, safety or welfare.
Comply with a law or regulation, court order of other legal process.

Web Site Security Concerns

Pet Drugs Online have taken reasonable steps to ensure security of your personal information from loss, misuse and unauthorized access. However there are no guarantees. You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from this site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Any information you do provide is with, regardless of method or purpose, is at your own risk.

Contacting Pet Drugs Online

If you have any questions or comments about this Privacy Statement, please use the Contact Pet Drugs Online feature at the top of this page. You can also contact us at:

Pet Drugs Online
5 The Dairy,
Priston Mill,
Priston,
Bath,
BA2 9EQ

FAX: 01225 580077
Tel: 0800 2346742
(Mon-Fri 8am-7pm,
Sat 9am-1pm)

contact@petdrugsonline.co.uk

Company Registration Number: 885 3660 84