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Delivery Information
This
page outlines how The Pet Drugs Online Delivery
Charges Work.
- When you order an item from the Pet Drugs Online website your order will be dispatched by Royal Mail Post for most UK items under 1Kg.
- Delivery is FREE on all prescription items except for heavy prescription items or food goods.
- Prescription items are dispatched via Royal Mail Recorded Delivery.
- Non-prescription products and heavy food goods will be subject to delivery charges according to the table below.
- Delivery charges are based on the combined weight of the items in your cart.
- All items will be packaged in a safe and secure manner to ensure they arrive in perfect condition.
- We endeavour to dispatch items as soon as possible after receipt of your order (and prescription if required). This will normally be 1-3 days.
- Orders will be dispatched on normal working days (Monday to Saturday) excluding bank holidays.
- If you have ordered any prescription items we cannot dispatch any items from your order until we have received a valid prescription from you for the required products.
- Non-UK orders are subject to a surcharge of £6.99
As mentioned above, at Pet Drugs Online, we calculate your delivery charge based on the total weight of your order. The total weight of your order will be displayed in your shopping cart. The Delivery Charges are as follows:
| Total Cart Weight Between: | Delivery Cost | |
|---|---|---|
| 0.01Kg | 0.5 Kg | £1.60 |
| 0.51Kg | 1 Kg | £2.95 |
| 1.01Kg | 2 Kg | £3.95 |
| 2.01Kg | 5 Kg | £4.95 |
| 5.01Kg | 10 Kg | £5.95 |
| 10.01Kg | 20 Kg | £9.95 |
IMPORTANT: If your order contains any prescription products,
we will dispatch the order to the address that appears on the prescription
you send us,
regardless of the address you specify during payment.